Returns and Refund Policy

If you are not satisfied with your purchase, please contact us by phone at:
Toll Free: 1- 844 – 319-8133
Local: (587) 458-7088

or by email at key-box@keystonelabs.ca

You may request a return within 10 days of the receipt of the test kit.

If you decide that you do not need the kit, we are happy to take back complete, intact kits that are shrink wrapped and still have the Keystone Label intact on the outside packaging. You can send it back to us through Canada Post at your own expense.

We will refund you through the original method of payment or you can also request a credit.